LEGAL / TERMS

Terms of Service

DRAFT v13, 2026-10-08 — not reviewed by a lawyer. Fill in every [PLACEHOLDER].

Effective date: [DATE] · Version: [3]

The short version

This summary is not a substitute for the Terms. If they disagree, the full text wins.

• Our apps work on your device without an account, for free. An account is needed only for hosted features.
• No subscription and no automatic card charges. Hosted features use chips, which you buy yourself and which do not expire. A small server maintenance cost ([1] chip a day) is deducted from your chips, only on days when your account keeps data of yours on our servers.
• Your content is yours. We use it only to provide the service to you.
• You can get a copy of your data on request and close your account at any time. Within 14 days of buying a chips pack you can withdraw and get back the price of the chips you haven't used; after that, chips are not refundable.
• Prices can change; we announce price changes in advance. Material changes to these Terms come with 30 days' notice.
• Polish law; consumers keep the protection of their own country's law.

1. Who we are

fair.ninja is operated by 4TH DIMENSION SP. Z O.O., ul. Heleny Marusarzówny 15A/10, 80-288 Gdańsk, Poland, entered in the National Court Register (KRS) under no. 0001042349 by the District Court Gdańsk-Północ in Gdańsk, 7th Commercial Division of the KRS, NIP 9571159715, share capital PLN 5,000 ("we", "us").

Contact: info@fair.ninja (support, complaints, privacy) · legal@fair.ninja (legal notices, security reports and reports of illegal content). These addresses are our single point of contact for users and authorities under Articles 11–12 of the Digital Services Act. You can write to us in English or Polish.

2. Definitions

• Apps — software we publish under the fair.ninja brand, in any form (web, mobile, desktop).
• Hosted Services — features that run on our servers, such as sync, storage, backup, export, integrations and connections for AI assistants.
• Services — the Apps, the Hosted Services, the account portal and our websites together.
• Chips — prepaid units used to pay for Hosted Services (§7).
• Your Content — anything you create, store or import through the Services.
• Connected Tools — third-party software you authorise to access your account, including AI assistants.
• Service Details — the page at [https://fair.ninja/service-details] listing current prices, limits, providers, cookies, retention periods and technical requirements. It forms part of these Terms.
• Consumer — a natural person using the Services for purposes not directly related to their business or profession, including a sole trader where the law gives them consumer protection.

3. Scope and acceptance

These Terms apply to all Services. Service Details are part of them. How we process personal data is described in the Privacy Policy. Some features may show additional terms in the app before you use them; those apply too.

You accept these Terms by creating an account, buying chips or using a Hosted Service. Using an App locally, without an account, is covered only by §4, §15 and §16.

Technical requirements for each App are listed in Service Details.

4. Using the Apps without an account

You can use the Apps locally without an account and without paying. Your data then stays on your device; we cannot see, back up or restore it. Nothing in these Terms obliges you to create an account or buy chips.

5. Accounts

5.1 Eligibility. You must be at least 13. The Services are not directed at children under 13; a person under 13 may use the Service only with the written consent of a parent or legal guardian, which we may ask to be shown. If you are under 18, you may buy chips only with the consent of a parent or legal guardian; a parent or guardian who did not consent can contact us at info@fair.ninja and we will refund purchases made without consent. If you act for an organisation, you confirm you are authorised to bind it.

5.2 Security. Keep your credentials private. Actions taken through your account are treated as yours, unless they result from a security failure on our side. Tell us promptly at legal@fair.ninja if you suspect unauthorised access. Access tokens and keys are covered by §11.5.

5.3 One account per person. Multiple accounts created to collect promotional chips repeatedly, to get around limits or to evade a suspension breach these Terms. We may close them and cancel chips obtained that way.

5.4 Contact details. Keep your e-mail address current. We use it for account, security and legal notices.

6. Early-access features

Some Services may be marked beta, preview or early access. We may add, change, reset or withdraw such features at any time without notice. They may contain bugs that affect your data and carry no availability commitment. Keep your own copies. Mandatory consumer rights apply in full whatever a feature is labelled.

7. Chips

7.1 Nature and delivery. Chips are digital units that give access to Hosted Services. They are delivered to your account as soon as the payment is confirmed, and that delivery completes the purchase of the chips pack. Chips are not money, a deposit, e-money or a financial instrument, they are not a stored monetary balance, and they cannot be exchanged for money except where these Terms expressly provide for it (§8.2, §9.2) or mandatory law requires it. They can be used only for Hosted Services, can be given to another fair.ninja account only as described in §7.8, and cannot be sold or used outside fair.ninja. To buy chips, your account must have a confirmed e-mail address (signing in with Google confirms it automatically; with an e-mail and password, use the confirmation link we send). Your wallet shows your chip balance, what you used it for, and the history of your purchases with the prices you paid.

7.2 Using chips. Local use of the Apps never costs chips. Each use of chips for a Hosted Service is a separate operation, charged according to the price list in force at that moment. The price list shows the price of each Hosted Service in chips and its approximate equivalent in US dollars. We also deduct a server maintenance cost shown in the price list (currently [1] chip a day); it is charged at the start of each day, only on a day when your account keeps data of yours on our servers (your name, your settings and the empty Inbox alone do not count), covering that day's usage up to the same amount, and it pays for keeping your account, backups and sign-in running.

7.3 Promotional chips. We may give chips for free (for example a welcome grant or a referral bonus). Promotional chips are marked as such, are valid for the period shown when they are granted (by default [180] days), are not refundable and may be subject to other conditions shown when they are granted.

7.4 Validity. Purchased chips do not expire. Promotional chips expire as described in §7.3. Promotional chips are always used before purchased chips, soonest-expiring first.

7.5 No card charges without your action. There is no subscription. Your payment method is charged only when you buy chips yourself or, if we offer automatic top-up, when you have switched it on; you can switch it off at any time. Hosted Services and the server maintenance cost (§7.2) are paid only from your chips.

7.6 Metered use and an empty balance. Chips pay for Hosted Services as you use them, including storing and transferring your data, and are deducted from your balance as usage occurs. Your balance never goes below zero: if usage already in progress costs more than your remaining balance, we write off the difference. When your balance reaches zero, all Hosted Services stop, including sync, uploads, API keys and connections of Connected Tools (such as MCP), and your data on our servers becomes read-only; we charge nothing for that time. If you do not top up within 30 days, we delete your data from our servers. The data on your devices is not affected: top up and sync again to restore it on our servers.

7.7 Limits. Each account has usage limits, such as how much data it can store and transfer, listed in Service Details. Accounts that have bought chips at least once ("Supporters") get higher limits automatically. We may raise limits on request and change them as described in §9.2.

7.8 Giving chips to others. Where the Services allow it, you can give chips, including promotional chips, to another fair.ninja account. To give chips, you must be a Supporter (§7.7); purchased chips can be given no earlier than 7 days after purchase. Chips you received from someone else cannot be passed on. A completed transfer is final, and transferred chips count as used for withdrawal (§8.2). Transferred chips belong to the recipient, are marked as received, can be used only for Hosted Services, cannot be exchanged for money and are not refundable to either side. A transfer uses the sender's chips in the order set out in §7.4. We may set limits on transfers (listed in Service Details) and may block or reverse transfers linked to fraud, stolen payment methods, chargebacks or trading in chips (§12.1).

7.9 Availability of services. Chips give access to the Hosted Services available at a given time across the whole fair.ninja ecosystem, not to a particular feature. Buying chips does not guarantee that a specific feature, app, integration, technology or provider stays available for as long as you hold chips. We may change, replace or withdraw individual Hosted Services for the reasons listed in §9.2, without prejudice to the rights Consumers have under mandatory law.

8. Payments, withdrawal and refunds

8.1 Who sells chips. You can buy chips on our website or, where available, in the Apps through the Apple App Store or Google Play. The seller (merchant of record) is shown at purchase and on the receipt: on the website it is currently Sold through Link, LLC (Stripe Managed Payments), in the Apps the operator of the store (Apple or Google). The seller collects the payment, handles VAT and other taxes, issues the receipt and handles payment matters under its own terms for buyers. The Hosted Services you pay for with chips are provided by us under these Terms. Chips from every channel go to the same wallet. Prices may differ between channels; the price shown at purchase, with any taxes, is what you pay. We never see your full card details.

8.2 14-day withdrawal. You can withdraw from the purchase of a chips pack within 14 days of purchase, without giving a reason. We then refund the part of the pack's price that corresponds to the chips from that pack you have not used or given away; chips already used or given away stay paid for. You can withdraw [with the "Withdraw" button next to the purchase in your wallet or] by writing to info@fair.ninja (a model form is below). For purchases in the App Store or Google Play, refunds are made by the store operator: ask Apple or Google.

8.3 No refunds after 14 days. After 14 days from purchase, chips are not refunded or exchanged for money, regardless of whether or when they are used, including when you close your account (chips left in a closed account are forfeited). Changes to the catalogue, features or technology, or the withdrawal of individual Hosted Services, do not give a right to a refund of chips. The only exception is a significant price increase (§9.2). This applies to purchases in every channel. We correct mistaken charges, and the seller or store operator may refund a purchase under its own rules; the chips from that purchase are then removed. Nothing in these Terms limits rights that cannot be excluded under mandatory law.

8.4 Chargebacks. If you dispute a payment with your bank, we may pause Hosted Services on your account until the dispute is resolved, and remove the chips from the disputed payment. A good-faith dispute is not a breach of these Terms.

9. Changes to the Services and prices

9.1 Evolution. We may add, change, replace or remove Hosted Services and features for the reasons listed in §9.2. We tell you in advance about changes that significantly affect how you use the Services.

9.2 Prices. We may change the price list and limits, and add new Hosted Services, at any time. Reasons for raising prices or lowering limits are: a change in the cost of infrastructure or third-party services we use, a change in market conditions or in the cost of running the Services, a change in taxes or law, a change in the scope or technology of a Hosted Service, or security needs. We announce a price increase or a lower limit at least [14] days before it takes effect in the app and on our website; price decreases and higher limits apply immediately. A new price list applies to future use of chips. Chips are used in the order set out in §7.4. If an increase is significant ([more than 30%] for a Hosted Service you use), within 30 days of the announcement you can ask at info@fair.ninja for a refund of the proportional part of the price of your unused purchased chips; those chips are then removed. All price lists with their dates are published in Service Details.

9.3 Discontinuation. We may discontinue individual Hosted Services or all Services. We announce the discontinuation of all Hosted Services at least [30] days in advance; until then you can request a copy of your data (§10.5).

10. Your Content

10.1 Ownership. You keep all rights to Your Content.

10.2 Licence to us. You allow us to store, copy, process, transmit and display Your Content only to the extent needed to provide the Services to you: syncing, backups, exports, security, and delivery to Connected Tools you authorise. This licence ends when Your Content is deleted from our systems, subject to backup retention described in the Privacy Policy.

10.3 What we don't do. We do not sell Your Content, use it for advertising, or use it to train machine-learning models. We access it only where needed to operate or secure the Services, to comply with the law, or when you ask us to help and give permission. Any new use requires your prior consent.

10.4 Your responsibility. You are responsible for Your Content and for having the right to store it.

10.5 A copy of your data. You have the right to a copy of your data (GDPR). Write to info@fair.ninja.

10.6 Sharing. Where the Apps allow it, you can share Your Content with other users or through a link, for example a shared list or dashboard. People you share with can see and, if you allow it, change that content. You decide what you share and can stop sharing at any time; copies others already made may remain with them. You are responsible for content you share, and shared content is subject to §12.

11. Connected Tools and AI assistants

11.1 Authorisation. You can allow Connected Tools to access your account within the permissions you grant. You can review and revoke access at any time in the account portal.

11.2 Effect. Actions a Connected Tool takes within the permissions you granted are treated as your actions, including chips it spends. We may apply limits to Connected Tools (such as spending caps or token lifetimes); current defaults are in Service Details.

11.3 Third parties. The provider of a Connected Tool is not party to these Terms. Its own terms and privacy policy govern what it does with data it receives. We are not responsible for its behaviour, including the output or actions of AI models.

11.4 Endpoints you configure. If you send data to a URL or service you choose (for example webhooks), you are responsible for that destination.

11.5 Keys and tokens. You are responsible for keeping safe the access tokens, API keys, webhook secrets and other credentials issued for your account, and for where you store them. Anything done with them, including chips spent, is treated as done by you until you revoke them in the account portal or tell us at legal@fair.ninja that they have leaked. Revoke a credential as soon as you suspect it has leaked. We are not responsible for losses caused by credentials you lost or disclosed, unless the leak was our fault.

12. Acceptable use, suspension and termination

12.1 Rules. You must not: use the Services unlawfully or to harm others; store or transmit unlawful content (zakaz dostarczania treści o charakterze bezprawnym); circumvent limits, metering or security; access other people's accounts or data; test or overload our systems without written permission; resell or share access to the Services, or buy or sell chips for money or other benefits outside fair.ninja; or copy the Services wholesale or scrape them beyond the documented export and APIs.

12.2 Our measures. Proportionately to the breach we may warn you, restrict features, cancel improperly obtained chips, or suspend or close your account. Except where urgent action is needed (security, legal obligation, clear abuse), we notify you first, give reasons and a chance to respond at legal@fair.ninja.

12.3 Content moderation. Content you keep to yourself is private: we do not proactively review or moderate it, and we never analyse it for advertising, profiling or AI training. We may use automated technical safeguards, such as rate limits or malware detection, that protect the Services and do not assess what your content says. Content you share with others or through a link (§10.6) can be reported under §12.4. We act on content only on a legal order, on a notice under §12.4, or when we otherwise learn that specific content is clearly illegal; we may then restrict access to it or remove it. Decisions are made by a person. (Art. 14 DSA.)

12.4 Reporting illegal content. Report illegal content through the form at [https://fair.ninja/report] or to legal@fair.ninja, saying where it is and why it is illegal. We confirm receipt and tell the reporter and the affected user what we decided and why. (Art. 16–17 DSA.)

12.5 You leave. You can delete your account at any time in the account portal. Deletion may include a short grace period (see Service Details) during which you can cancel it. After deletion we cannot restore your data. Remaining chips are forfeited (§8.3).

12.6 Inactive accounts. We may delete accounts that have not been signed in to for the period listed in Service Details. Accounts holding purchased chips are not deleted for inactivity.

13. Availability, support and security

We aim for high availability but, unless we agree otherwise in writing, make no uptime commitment and do not guarantee that the Services will be available without interruption or forever. Services may be limited temporarily or permanently by circumstances for which we are not responsible, in particular force majeure, such as natural disasters, infrastructure failures, loss of access to providers, cyberattacks or actions of public authorities. We may perform maintenance and will try to announce significant downtime in advance. Support is by e-mail. Security reports go to legal@fair.ninja; we will not pursue good-faith security research that respects other users' data and our systems' stability.

14. Complaints

Send complaints to info@fair.ninja, describing what happened and what you expect. We reply within 14 days.

15. Intellectual property and feedback

The Services, our software, names and logos belong to us or our licensors. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the Apps on devices you control while these Terms apply. Open-source components are licensed under their own terms, which these Terms do not limit. You may send us feedback; we may use it freely without obligation to you.

16. Warranties and liability

16.1 General. We provide the Services with reasonable skill and care. To the extent the law allows, they are otherwise provided "as is" and "as available", without further warranties.

16.2 Consumers. Nothing in these Terms limits rights a Consumer has under mandatory law, including remedies for non-conforming digital services (Directive (EU) 2019/770; in Poland, the Consumer Rights Act), the right of withdrawal and the rules on unfair terms.

16.3 Exclusions. To the extent the law allows, we are not liable for indirect or consequential loss, loss of profit, loss of data that regular export would have prevented, the acts of Connected Tools or other third parties, or circumstances for which we are not responsible, including force majeure.

16.4 Cap for business users. If you are not a Consumer, to the extent the law allows, our total liability to you is limited to the amount paid for chips for your account in the 12 months before the event that caused the damage. This does not apply to intentional harm. Our liability to Consumers follows the general rules of law.

16.5 Business users. If you are not a Consumer, you indemnify us against third-party claims arising from your breach of these Terms or unlawful use of the Services. For Consumers, only the general rules of law apply.

17. Changes to these Terms

The current version, its effective date and a changelog are at [https://fair.ninja/terms]. Material changes (reducing your rights, increasing your obligations, changing refund rules or how we use Your Content) take effect no earlier than 30 days after we announce them in the app and on our website; if you disagree, you can close your account before that date. A change to these Terms does not in itself give a right to a refund of chips (§8.3). Other changes (clarifications, new features, corrections) take effect on publication. Updates to Service Details are governed by the notice rules stated on that page.

18. Governing law and disputes

These Terms are governed by Polish law. If you are a Consumer, you keep the protection of the mandatory rules of the country where you live and may sue us in the courts there.

19. Miscellaneous

• Entire agreement. These Terms, Service Details and in-app feature terms are the whole agreement about the Services.
• Severability. An invalid provision is replaced by the closest valid one; the rest stays in force.
• Assignment. You may not transfer your account. We may transfer these Terms to a successor of the Services, with notice; you may then close your account under §12.5.
• Communications. E-mail and in-app notices count as written communication. We send only account, security, legal and service messages, unless you opt in to anything else.
• Language. [English and Polish; for Consumers resident in Poland, the Polish version prevails.]
• No waiver. Not enforcing a provision once does not waive it.

Model withdrawal form (14 days)

To: 4TH DIMENSION SP. Z O.O., ul. Heleny Marusarzówny 15A/10, 80-288 Gdańsk, Poland, info@fair.ninja I withdraw from the purchase of the following chips pack and ask for a refund for its unused chips: [chips pack, date of purchase]. Name: […] · Account e-mail: […] · Date: […]

Changelog

Generated from the repository's docs/legal/terms.md. Questions: see section 1.